Last Updated: 11/20/2025, 2:51 PM
1.Refund Window
• Refunds are available within 24 hours of purchase.
• A valid reason must be provided (e.g., service not working as described).
2.Refund Not Provided For
• Change of mind
• Wrong purchase made by user
• Service misuse, abuse, or TOS violation
• High usage or resource abuse
• If service was fully used without issues
• Node reboots, minor downtime, or maintenance
3.Refund Method
Refunds are processed via the original payment method.
4.Cancellation
Refund requests must be submitted through:
• Ticket system
• Email: business@elitehosting.tech