Privacy Policy

Last Updated: 21st November 2023

1. 
   

   Introduction
   Welcome to Elite Hosting. We are committed to safeguarding the privacy of our users. This Privacy Policy outlines the collection, use, disclosure, and protection of your personal information when you use our hosting services.

   
   


2. 
   

   Information We Collect
   2.1. Account Information:
   When you create an account with us, we may collect personal information such as your name, email address, contact information, and payment details.

   
   


3. 
   

   Usage Data:
   We collect information about your use of our services, including server logs, IP addresses, gameplay data, and interactions with our platform.

   
   


4. 
   

   Cookies and Tracking Technologies:
   We use cookies and similar technologies to enhance your experience on our website and services. These technologies may collect information about your browsing habits and device.

   
   


5. 
   

   Service Delivery:
   We use your information to provide and improve our hosting services, including server management, updates, and support.

   
   


6. 
   

   Communication:
   We may contact you regarding your account, updates, security alerts, and promotional materials (with your consent).

   
   


7. 
   

   Analytics:
   We analyze usage patterns and trends to optimize our services and user experience.

   
   


8. 
   

   Marketing:

   
   

Last Updated: 21st November 2023

Terms and conditions

Welcome to Elite Hosting (“Company”, “we”, “our”, “us”)!

These Terms of Service (“Terms”, “Terms of Service”) govern your experience on our website at https://billing.elitehosting.tech/tos and all other subdomains collectively or individually referred to as the “Service,” operated by Elite Hosting.

Our Privacy Policy complements these Terms, providing insights into how we collect, protect, and disclose information resulting from your interaction with our web pages.

By engaging with our Service, you acknowledge having read and comprehended these Agreements, committing to their terms.

Should you disagree with (or find it challenging to comply with) these Agreements, we encourage you to refrain from using the Service. However, kindly inform us at [email protected] so we can explore potential solutions. These Terms are applicable to all visitors, users, and those seeking access or utilization of the Service.

1. 
   

   Acceptance of Terms and Conditions
   By accessing or utilizing the hosting services provided by Elite Hosting and corresponding functionalities, you explicitly agree to fully comply with and be irrevocably bound by the stipulations articulated in these comprehensive Terms and Conditions. If, for any reason, you find yourself unable or unwilling to adhere to these terms, we kindly request that you refrain from utilizing our services.

   
   


2. 
   

   Service Description and Hosting Features
   Elite Hosting proudly extends a suite of cutting-edge Minecraft, Game, Virtual Private Servers (VPS), Virtual Dedicated Servers (VDS), Web Hosting services, affording users the unparalleled capability to effortlessly deploy, manage, and optimize game servers within a dynamic and feature-rich hosting environment. The specific attributes, resources, and pricing pertinent to our hosting services are thoroughly detailed on our official website, subject to modification without prior notice to better cater to the evolving needs of our user community.

   
   


3. 
   

   Account Registration Responsibility
   To avail yourself of the multifaceted services rendered by Elite Hosting, a mandatory account registration process awaits your initiation. It is incumbent upon you to assume responsibility for maintaining the confidentiality of your account credentials, recognizing that you bear full liability for all activities transpiring under the aegis of your account.

   
   


4. 
   

   Payment and Billing Obligations
   Your access to the expansive spectrum of services offered by Elite Hosting is contingent upon the timely fulfillment of payment obligations. Through utilization of our services, you unequivocally commit to remit all pertinent fees and charges associated with your account. Should, for any reason, a lapse in payment transpire, it may result in the suspension or outright termination of your account, highlighting the critical nature of adhering to our established payment timelines.

   
   


5. 
   

   Refund Policy and Initiation Process
   REFUNDS WILL CREDIT TO YOUR ACCOUNT WITHIN 24HRS.

   
   


6. 
   

   User Responsibility for Server Content
   Elite Hosting firmly places the onus of responsibility on you for all content and data stored within the realms of your Minecraft, VPS, or Dedicated server. While we adopt a non-intrusive stance towards actively monitoring server content, it is imperative to note that we expressly reserve the right to take corrective actions, including removal or suspension, in instances where any server is found to be in contravention of our Acceptable Use Policy (AUP).

   
   


7. 
   

   Adherence to Acceptable Use Policy By utilizing our hosting services, you expressly commit to adhering to the guidelines articulated in our Acceptable Use Policy (AUP). This pivotal document, readily available on our website, outlines the rules and parameters governing the judicious and responsible use of our services, while concurrently prohibiting activities deemed incompatible with our community standards.

   
   


8. 
   

   Service Availability Assurance
   Elite Hosting diligently endeavors to provide an uninterrupted hosting service experience. It is, however, paramount for you to acknowledge that despite our best efforts, we cannot guarantee absolute error-free or continuous availability. Periodic maintenance or upgrades may be conducted, potentially impacting service availability temporarily. Rest assured, reasonable efforts will be made to forewarn you of planned maintenance activities in a timely manner.

   
   


9. 
   

   Termination Prerogative
   Elite Hosting expressly reserves the unequivocal right to terminate or suspend your account, with or without prior notice, under circumstances where a violation of these Terms is perceived or for reasons deemed justifiable. The converse is also true; you retain the autonomy to terminate your account at any juncture, following the procedures meticulously outlined on our website.

   
   


10. 
    

    Privacy Commitment and Policy Review
    Demonstrating unwavering commitment to safeguarding your privacy, Elite Hosting implores you to conscientiously review our Privacy Policy, readily accessible on our website. This policy elucidates the intricacies of how we collect, utilize, and fortify the security of your personal information within the parameters of our hosting ecosystem.